GM
About The Position
AES Restaurant Group, LLC is a franchisee of Arby’s operating restaurants across 344 locations in 20 states. The Restaurant General Manager leads the restaurant in creating a positive work environment and dining experience. The role includes coaching, mentoring, and supporting team members, and helping ensure their development, safety, and well-being. The General Manager oversees restaurant operations and works toward goals for service, guest satisfaction, operational performance, and financial results. The position uses AES systems to create accurate projections and schedules, implements cash and inventory controls, and monitors performance areas including profit and loss, speed of service, quality control, workplace safety, and food and labor variance.
Requirements
- Must have a reliable vehicle and valid driver’s license.
- Must be ServSafe certified or capable of obtaining certification.
- Ability to work in warm and cold temperatures.
- Ability to stand for 8–10 hours.
- Ability to lift up to 50 pounds.
- Ability to climb ladders for general maintenance.
- Ability to bend, squat, twist, pull, and reach.
- Ability to communicate respectfully with guests and team members.
- Ability to coach and develop, hire and staff, lead, listen, and delegate responsibility.
- Emotional resilience and patience.
- Ability to work in a fast-paced environment and think on your feet.
- Ability to maintain high standards of integrity and customer satisfaction.
- P&L, operations, and restaurant management skills, including managing food and labor costs.
Responsibilities
- Ensure the team provides outstanding service and satisfies guests.
- Hire, train, coach, and develop team members.
- Use AES systems to run the restaurant, including creating accurate projections and schedules.
- Implement restaurant controls, especially for cash and inventory.
- Set and meet restaurant goals for service, operations, and financial results.
- Manage performance in operations, profit and loss, guest satisfaction, customer service, speed of service, quality control, and workplace safety.
- Monitor food and labor variance and take appropriate action to improve results.
- Follow government regulations, employment law, food safety requirements, operational policies, and cash policies, and implement accounting controls.
Benefits
- Competitive bonus program
- Full-time shifts
- Health insurance
- Paid time off
- Employee rewards and recognition program
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
