General Manager
Omni Hotels & Spas • Frisco, TX4d
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General Manager | Trick Rider (A New Age Luxury Supper Club)
Omni Hotels & Spas•Frisco, TX
About The Position
Omni PGA Frisco Resort is seeking an experienced General Manager for Trick Rider, a specialty restaurant described as a new-age luxury supper club. Trick Rider serves curated food, cocktails, wines, and distilled spirits, with a menu featuring shellfish and premium-cut meats. The restaurant offers an experiential setting with a chef’s table and horseshoe bar, presenting a performance inspired by tradition with a modern twist. The General Manager assists with overall outlet management and oversees restaurant service, guest satisfaction, staffing, training, scheduling, payroll, forecasting, inventory controls, and performance management. The role stays active on the floor during peak hours, helps maintain service and presentation standards, and works with the culinary team on food presentations, specials, and promotions.
Requirements
- Maintain current Texas Food Handlers and TABC certifications.
- Three years of experience as an Assistant Restaurant Manager or Restaurant Manager.
- Clearly and pleasantly communicate verbally and in writing with guests, members, management, and coworkers, in person and by telephone.
- Ability to work in a fast-paced environment and multitask.
- Prior serving and cash-handling experience.
- Ability to work flexible shifts, including nights, weekends, and holidays.
- Familiarity with food and beverage cost controls.
Nice To Haves
- Restaurant or hotel management experience preferably in a 4-star, high-volume setting.
- Previous culinary training or experience with menu design.
Responsibilities
- Monitor dining rooms for seating availability, service, safety, cleanliness, and guest wellbeing.
- Maintain full familiarity with menus and knowledge of beverage offerings.
- Ensure staff complete dining-room side-work checklists.
- Assist in overall management of the outlet.
- Spot-check liquor pars and order daily supplies.
- Hold pre-shift meetings and follow up on established training steps.
- Handle guest comments and complaints, ensure member and guest satisfaction, and communicate with guests to receive feedback.
- Stay on the floor during peak hours.
- Observe, teach, and professionally correct staff service.
- Examine food preparation and beverage presentation.
- Manage scheduling, complete weekly payroll, and forecast.
- Participate in interviewing and recruiting new employees.
- Prepare maintenance requests and follow up on them.
- Monitor food and liquor requisitions and food waste.
- Check bar controls, including shot-glass use, red lining, and ensuring bottles are totally empty daily.
- Manage staff performance, including monitoring attendance, conducting annual reviews, facilitating department meetings, and taking disciplinary action.
- Maintain knowledge of the resort property and events.
- Conduct monthly department meetings.
- Maintain high standards of personal appearance and grooming, including proper attire or uniform and name tag while working.
- Participate in company-required training.
- Collaborate with the culinary team on creative food presentations, specials, and promotions.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Job Search Resources
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