Collision General Manager
About The Position
The Collision General Manager leads an established, 12-person collision repair center in the White River Junction, Vermont area. The role owns day-to-day shop operations, team leadership, financial performance, and customer satisfaction. The shop is part of a multi-location collision repair group, has existing DRP relationships with GEICO and Progressive, and averages approximately $401,000 in budgeted sales per month. Success in the first year means consistently meeting the sales budget, moving repairs efficiently from estimate through delivery while maintaining quality and minimizing comebacks, keeping insurance partners satisfied with DRP performance, and building a stable, accountable team with clear expectations. Compensation is a base salary of $80,000–$120,000 per year, with additional bonus potential; bonus plan details are to be confirmed.
Requirements
- Proven collision repair shop management experience.
- Experience owning a shop P&L and managing to KPIs.
- Working knowledge of collision estimating and shop management systems.
Nice To Haves
- DRP and insurance-partner experience.
- I-CAR training.
Responsibilities
- Run the estimate-to-delivery workflow, including scheduling, parts flow, and quality control.
- Lead, hire, train, and hold the shop team accountable.
- Manage relationships with insurance partners and adjusters, and keep DRP performance on track.
- Own customer satisfaction and resolve customer issues.
- Own the shop’s financial results and KPIs, including cycle time, CSI, gross profit, and comebacks.
- Identify and implement process improvements that increase throughput and quality.
Benefits
- Base salary of $80,000–$120,000 per year.
- Bonus potential on top of base salary; plan details to be confirmed.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
