Collision General Manager
About The Position
Caliber Collision is hiring a Collision General Manager to oversee the overall operation of a service center. The role covers risk management, teammate development, client metrics, production, and administration. The General Manager recruits, recognizes, and retains teammates; monitors current financial performance metrics; and reviews prior-month financial metrics to identify opportunities and trends. The position ensures vehicles are repaired thoroughly, safely, and profitably in accordance with Caliber’s Standard Operating Procedures (SOP), insurance partner requirements, and industry guidelines and standards. Caliber operates more than 1,700 centers nationwide and provides collision repair, auto glass, mobile diagnostic scanning and calibration, and fleet services. The company describes opportunities for career growth, including promoting from within and providing leadership and technology training. Caliber is an Equal Opportunity Employer and uses E-Verify to confirm new hires’ identity and employment eligibility. Candidates must be eligible to work in the U.S. without restrictions.
Requirements
- At least 3 years of collision management experience.
- Valid driver’s license and eligibility for coverage under the company insurance policy.
- Must be at least 21 years old.
- Advanced understanding of collision estimatics.
- Prior experience with CCC1.
- Advanced understanding and knowledge of repair processes and procedures.
- Ability to understand written and verbal instructions.
- Ability to prioritize competing tasks and adapt to a fast-paced environment.
- Ability to provide personable, friendly customer service to internal and external customers.
- Ability to perform consistent physical activity, including reaching below and above shoulder level, kneeling, bending, squatting, and lifting objects over 50 pounds.
- Must be eligible to work in the U.S. with no restrictions.
Responsibilities
- Oversee the overall operation of the service center, including risk management, teammate development, client metrics, production, and administration.
- Recruit, recognize, and retain talented teammates.
- Monitor current financial performance metrics and review previous-month metrics to identify opportunities and trends.
- Ensure teammates repair vehicles thoroughly, safely, and profitably in accordance with Caliber SOP, insurance partner requirements, and industry guidelines and standards.
Benefits
- Medical, dental, and vision benefits available from day one.
- Industry-comparable pay, paid weekly.
- Paid vacation and holidays, with accrual beginning on day one.
- Career growth opportunities and promotion from within.
- Paid skilled training and certifications, including I-CAR and ASE.
- Leadership skills and new-technology training.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
