General Manager(02360) - 1258 Kauffman Road

Domino's Franchise•Fairborn, OH

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls; customer relations; staffing; paperwork; food management; scheduling; store cleanliness; marketing; and profitability. The manager sets an example for the crew, follows all company policies and procedures, and expects the same from team members. The role also involves delivering products and performing general store team-member duties, including operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning the equipment and facility. Training and orientation are provided on the job. The position requires communicating with customers and coworkers, processing orders, using a computer keyboard or touchscreen, handling money accurately, and navigating the designated delivery area. Work may involve standing, walking, sitting to complete paperwork, lifting and carrying supplies, pushing or pulling trays, climbing stairs or ladders, bending, crouching, reaching, and driving for deliveries. The work environment may include adverse weather, changing temperatures, food odors, cornmeal dust, cramped areas such as walk-in coolers, hot surfaces and tools, sharp edges, and moving mechanical parts. Store temperatures may range from 36 degrees in the cooler to 90 degrees or higher in some work areas.

Requirements

  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers in person and by telephone.
  • Motor coordination to make precise, rapid movements with speed and accuracy.
  • Ability to enter orders using a computer keyboard or touchscreen.
  • Navigational skills to read a map and locate addresses within the designated delivery area.
  • Ability to navigate adverse terrain, including multistory buildings, private homes, and other delivery sites while carrying products.
  • Valid driver's license and a safe driving record meeting company standards.
  • Access to an insured vehicle that can be used for delivery.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to meet the physical demands of the role, including lifting supplies weighing up to 50 pounds, carrying products, climbing stairs, and standing for most tasks.

Responsibilities

  • Oversee all activities during the shift, including cost controls, inventory control, cash control, and customer relations.
  • Set an example for the crew, follow all policies and procedures, and expect the same from team members.
  • Manage staffing, paperwork, food management, scheduling, store cleanliness, marketing, and profitability.
  • Provide great customer service and maintain attendance, punctuality, the store's image, and operating standards.
  • Operate equipment, stock ingredients, prepare products, receive and process telephone orders, take inventory, complete paperwork, and clean equipment and the facility.
  • Deliver products by car to customers within the designated delivery area and deliver flyers and door hangers.
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