Customer Service Rep(02360) - 1258 Kauffman Road

Domino's Franchise•Fairborn, OH
•Onsite

About The Position

Domino’s Pizza is hiring a customer service representative to help prepare, bake, and serve pizzas during the day and night. The role is suitable for part-time or full-time schedules and may be a primary or supplemental job. On-the-job orientation and training are provided, with opportunities to advance from customer service to management and other roles. Team members perform general store duties, including operating equipment, stocking ingredients, preparing products, taking and processing telephone orders, completing inventory and related paperwork, and cleaning equipment and the facility. The role involves interacting with customers and coworkers, entering orders by keyboard or touch screen, handling payments, and working to quality standards. Work involves standing for most tasks and may include walking, lifting and carrying supplies, pushing or pulling trays, climbing stairs or ladders, bending, crouching, and reaching. Conditions include varying indoor and outdoor temperatures, food odors, cornmeal dust, cramped cooler spaces, hot surfaces and tools, and sharp edges or moving mechanical parts.

Requirements

  • Must be at least 16 years of age.
  • Ability to understand and provide correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly, using a calculator if needed.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Eye-hand coordination and the ability to make precise movements rapidly and accurately.
  • Ability to work alone and with others, perform repetitive tasks, work under stress, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical tasks described, including standing, lifting, carrying, pushing, pulling, bending, crouching, climbing, and reaching.

Responsibilities

  • Operate store equipment.
  • Stock ingredients from the delivery area into storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers in person.
  • Enter orders using a computer keyboard or touch screen.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload and stock product deliveries, including lifting and carrying supplies.
  • Meet quality-control standards and perform repetitive store tasks.

Benefits

  • Flexible schedules are described as available.
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