General Manager Jobs

About The Position

Requirements

• Judgment, math skills, and the ability to multitask.
• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders by telephone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills for taking and processing orders.
• Motor coordination to make precise movements quickly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• For delivery duties: a valid driver's license with a safe driving record meeting company standards, and access to an insured vehicle that can be used for delivery.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to meet the physical demands described, including standing, walking, lifting and carrying supplies, reaching, bending, crouching, and climbing stairs or ladders.

Responsibilities

• Oversee everything that happens during the shift.
• Manage cost controls, inventory control, cash control, and customer relations.
• Set an example by following all policies and procedures and ensuring the crew does the same.
• Handle staffing and paperwork.
• Manage food and work to a schedule.
• Maintain the store's image, standards, cleanliness, and customer service.
• Support attendance and punctuality, marketing, and store profitability.
• Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility.
• Deliver product by car to customers and deliver flyers and door hangers, as assigned.