General Manager(08588) - 305 S Hutchins Street
About The Position
The General Manager is responsible for everything that happens during their shift, including staffing, paperwork, cost and inventory controls, cash control, food management, customer relations, scheduling, store cleanliness, marketing, and profitability. The manager sets an example for the crew, follows all policies and procedures, and expects the same from team members while maintaining standards and providing great customer service. The role also includes general store-team duties such as operating equipment, stocking ingredients and supplies, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job training is provided. The work involves a mix of standing, walking, desk-based paperwork, stocking and handling deliveries, and working in a restaurant environment with temperature changes, hot surfaces, food odors, dust, cramped spaces, and moving or sharp equipment.
Requirements
- Ability to comprehend and give correct written instructions.
- Ability to communicate verbally with customers and co-workers to process orders over the phone and in person.
- Ability to perform basic arithmetic accurately and quickly and make correct monetary change.
- Verbal, writing, and telephone skills for taking and processing orders.
- Motor coordination and eye-hand coordination to make precise movements rapidly and accurately.
- Ability to enter orders using a computer keyboard or touch screen.
- Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to stand for most tasks and walk short distances.
- Ability to lift and handle deliveries weighing up to 50 pounds and place cases on shelves up to 72 inches high.
- Ability to carry supplies and food products, push or pull trays on dollies, and occasionally climb stairs or a ladder.
- Ability to bend, crouch, squat, reach, and continuously use hands during work.
- For delivery duties: valid driver's license with a safe driving record meeting company standards and access to an insured vehicle that can be used for delivery.
- For delivery duties: navigational skills to read a map and locate addresses, and ability to navigate adverse terrain and carry products to customer locations.
Responsibilities
- Manage all activities during the shift, including staffing, paperwork, cost controls, inventory control, cash control, food management, and customer relations.
- Set an example for the crew and ensure that store policies, procedures, and standards are followed.
- Work to a schedule and maintain attendance and punctuality.
- Provide great customer service and support store marketing and profitability.
- Maintain store cleanliness and a perfect image.
- Operate equipment, stock ingredients and supplies, and prepare products.
- Receive and process telephone orders, take inventory, and complete associated paperwork.
- Clean equipment and the facility approximately daily.
Benefits
- On-the-job orientation and training.
- Opportunities for advancement, including paths from team member to management, franchise ownership, or corporate operations.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
