General Manager(06360) - 821 S 5th Street
About The Position
The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store cleanliness, marketing, and profitability. The manager sets an example by following company policies and procedures and expects the crew to do the same. The position emphasizes standards, attendance and punctuality, and excellent customer service. The role also includes general store-team duties such as operating equipment, stocking ingredients, preparing products, handling telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. Delivery-related duties may include driving within the designated delivery area and delivering flyers and door hangers. The posting describes physical demands and work conditions that include standing, walking, lifting and carrying supplies, climbing stairs, and exposure to hot equipment, cooler temperatures, food odors, dust, and varying weather.
Requirements
- Judgment, math skills, and the ability to multitask.
- Ability to comprehend and give correct written instructions.
- Ability to communicate verbally with customers and coworkers to process orders by telephone and in person.
- Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills for taking and processing orders.
- Motor coordination to make precise movements quickly and accurately.
- Ability to enter orders using a computer keyboard or touch screen.
- For delivery duties: a valid driver's license with a safe driving record meeting company standards, and access to an insured vehicle that can be used for delivery.
- Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to meet the physical demands described, including standing, walking, lifting and carrying supplies, reaching, bending, crouching, and climbing stairs or ladders.
Responsibilities
- Oversee everything that happens during the shift.
- Manage cost controls, inventory control, cash control, and customer relations.
- Set an example by following all policies and procedures and ensuring the crew does the same.
- Handle staffing and paperwork.
- Manage food and work to a schedule.
- Maintain the store's image, standards, cleanliness, and customer service.
- Support attendance and punctuality, marketing, and store profitability.
- Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility.
- Deliver product by car to customers and deliver flyers and door hangers, as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
