Customer Service Rep(06360) - 821 S 5th Street

Domino's Franchise•Leavenworth, KS
•Onsite

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills to serve customers and support store operations. The role may be part-time or full-time and may suit someone looking for a primary or supplemental job. On-the-job orientation and training are provided. The company describes opportunities for advancement from customer service representative to management and beyond. Team members operate store equipment, stock and prepare ingredients and products, process telephone and in-person orders, take inventory, complete paperwork, and clean equipment and the facility. The work involves frequent standing and hand use, repetitive tasks, and exposure to varying temperatures, food odors, cornmeal dust, hot surfaces, sharp edges, and moving mechanical parts. Physical tasks can include lifting and carrying supplies, pushing or pulling trays, bending, reaching, and occasional climbing or crouching.

Requirements

  • Must be at least 16 years of age.
  • Ability to understand and provide correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Hand-eye coordination to make precise movements quickly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the described physical tasks, including standing, walking short distances, lifting supplies weighing up to 50 pounds, carrying, pushing or pulling trays, bending, reaching, and occasional climbing or crouching.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers and coworkers in person.
  • Take inventory and complete related paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload ingredient and supply deliveries using a hand truck.
  • Perform store tasks involving carrying, pushing or pulling trays, reaching, bending, and other physical activities.
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