Customer Service Rep(08650) - 7670 5th Street

Domino's Franchise•Wellington, CO

About The Position

The Customer Service Rep operates equipment, stocks ingredients from delivery areas to storage, work areas, and the walk-in cooler, prepares products, receives and processes telephone orders, and cleans equipment and the facility daily. Orientation and training are provided on the job. The role requires communicating with customers and co-workers to process orders in person and by telephone. It involves using a computer keyboard or touchscreen, handling monetary change, and performing precise, rapid hand movements. Work takes place in areas with varying temperatures and exposure to food odors, cornmeal dust, hot surfaces, sharp edges, and moving mechanical parts.

Requirements

Ability to communicate verbally with customers and co-workers to process orders over the phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
Ability to work alone and with others, perform repetitive tasks, work under stress, meet strict quality standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to perform the listed physical demands, including lifting up to 50 pounds and carrying up to 30 pounds.

Responsibilities

Operate all equipment.
Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
Prepare product.
Receive and process telephone orders.
Clean equipment and the facility daily.
Communicate with customers and co-workers to process orders over the phone and in person.
Enter orders using a computer keyboard or touchscreen.
Make correct monetary change.

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