Customer Service Rep: Wenatchee - 211 W. 5th Street

Domino's Franchise•Wenatchee, WA

18h•Onsite

About The Position

Domino’s Pizza is seeking customer service representatives to help serve customers and support store operations. The role may be part-time or full-time, with a flexible schedule. On-the-job orientation and training are provided, and team members may have opportunities to advance into management or other roles. Responsibilities include operating store equipment, stocking and preparing ingredients and products, receiving and processing telephone and in-person orders, taking inventory, completing paperwork, and cleaning equipment and the facility. The work involves communicating with customers and coworkers, using a computer or touch screen to enter orders, handling payments, and carrying out repetitive tasks while meeting quality standards. The position is performed in a restaurant environment with exposure to food odors, cornmeal dust, hot equipment and surfaces, sharp edges, moving machinery, cramped spaces, and changing temperatures. Employees may also encounter varying or adverse weather while taking out trash or performing other outdoor tasks. The job requires extended standing and frequent walking, reaching, bending, and hand use, as well as occasional lifting and carrying supplies, climbing stairs or a ladder, and pushing or pulling trays.

Requirements

Must be at least 16 years of age.
Ability to understand and provide correct written instructions.
Ability to communicate verbally with customers and coworkers by telephone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills for taking and processing orders.
Hand-eye coordination and ability to make precise movements quickly and accurately.
Ability to use a computer keyboard or touch screen to enter orders.
Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to meet the physical requirements of the job, including standing, walking, lifting, carrying, pushing, pulling, bending, reaching, and occasional climbing.

Responsibilities

Operate store equipment.
Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
Prepare products.
Receive and process telephone orders and communicate with customers in person.
Take inventory and complete associated paperwork.
Clean equipment and the facility approximately daily.
Handle customer orders and payments, including making correct monetary change.
Use a computer keyboard or touch screen to enter orders.
Unload deliveries and move, carry, and stock ingredients and supplies.
Perform other store tasks such as taking out trash and maintaining signs or work areas.