Customer Service Rep(04079) - 171 W. Main Street

Domino's Franchise•Macungie, PA

About The Position

The Customer Service Rep operates equipment, stocks ingredients, prepares products, receives and processes telephone orders, takes inventory, completes related paperwork, and cleans equipment and the facility approximately daily. The role requires accurately handling calculations and monetary change, communicating with customers and coworkers in person and by telephone, entering orders using a keyboard or touch screen, and understanding and providing written instructions.

Requirements

  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands/fingers to make precise movements rapidly, accurately, and with speed.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Responsibilities

  • Operate all equipment.
  • Stock ingredients from the delivery area to storage, the work area, and the walk-in cooler.
  • Prepare product.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Make correct monetary change.
  • Enter orders using a computer keyboard or touch screen.
  • Communicate with customers and co-workers to process orders in person and over the phone.
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