Customer Service Rep(04041) - 2308 Main Street

Domino's Franchise•Bridgeport, CT
•Onsite

About The Position

Customer Service Reps at Domino’s Pizza help the team make, bake, or take pizzas during the busy hours of the day and night. The role is suitable for people seeking a main or supplemental job, and the company describes opportunities to grow into management and other roles. On-the-job orientation and training are provided. Team members perform general store duties, including operating equipment, stocking ingredients and supplies, preparing products, taking and processing telephone and in-person orders, taking inventory, completing paperwork, and cleaning equipment and the facility. The work involves customer and coworker communication, order entry, basic arithmetic and handling payments, and physical tasks in a restaurant environment with varying temperatures, food-related odors, equipment, and other listed workplace exposures.

Requirements

  • Must be at least 16 years old.
  • Ability to understand and provide correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination to make precise movements quickly and accurately.
  • Ability to use a computer keyboard or touchscreen to enter orders.
  • Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical demands described, including standing, walking, lifting, carrying, pushing, pulling, reaching, bending, and occasional climbing or crouching.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers in person.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Use a computer keyboard or touchscreen to enter orders.
  • Unload and move deliveries, and carry, push, pull, or stock products and supplies.
  • Perform other store-team duties as needed.
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