Customer Service Rep(07048) - 10223 132nd Street

Domino's Franchise•Puyallup, WA

About The Position

This hourly store team member role involves operating store equipment, stocking ingredients and supplies, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility approximately daily. On-the-job orientation and training are provided. The position requires communicating with customers and coworkers in person and by phone, following written instructions, processing orders accurately, handling monetary transactions, and using a computer keyboard or touchscreen. The role is performed primarily standing and includes frequent walking, reaching, hand use, and bending, along with occasional lifting, carrying, pushing, pulling, crouching, and climbing. It may involve handling deliveries weighing up to 50 pounds and working around hot equipment, sharp edges, moving mechanical parts, temperature changes, food odors, cornmeal dust, and cramped areas. The posting also describes additional duties for team members in driver or store management positions, including delivery driving; these are not specified as duties of every customer service representative.

Requirements

  • Ability to comprehend and provide correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly, potentially using a calculator.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Eye-hand coordination and the ability to make precise movements quickly and accurately.
  • Ability to enter orders using a computer keyboard or touchscreen.
  • Ability to perform the physical demands described, including standing for most tasks and handling deliveries weighing up to 50 pounds.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from delivery areas into storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers and coworkers in person and by phone.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Handle monetary transactions and provide correct change.

Benefits

  • Paid sick leave per Washington State law.
  • Employer-sponsored medical benefits for qualifying full-time employees.
  • Employee discounts.
  • Tips in addition to hourly pay.
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