Customer Service Rep(04964) - 931 Main Street

Domino's Franchise•Boonton, NJ

12h

About The Position

Domino's Pizza is seeking customer service representatives with strong people skills to take and process customer orders, prepare products, and support store operations. The role may be part-time or full-time and offers on-the-job orientation and training, with opportunities for advancement into management and other roles. Team members work together to provide quality service and contribute to the store's operations. The work involves operating equipment, stocking ingredients and supplies, preparing products, taking telephone and in-person orders, handling inventory and related paperwork, and cleaning equipment and the facility. The position requires customer and coworker communication, accurate order entry and handling of money, and the ability to perform a range of physical tasks in a fast-paced store environment. Work conditions include temperature changes, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts.

Requirements

Must be at least 16 years of age.
Ability to understand and give correct written instructions.
Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills for taking and processing orders.
Motor coordination to make precise movements quickly and accurately.
Ability to use a computer keyboard or touchscreen to enter orders.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to meet the physical demands of the role, including standing for most tasks, walking short distances, lifting deliveries weighing up to 50 pounds, and frequent reaching and hand use.

Responsibilities

Operate store equipment.
Stock ingredients from deliveries into storage, work areas, and the walk-in cooler.
Prepare products.
Receive and process telephone orders and communicate with customers in person.
Take inventory and complete associated paperwork.
Clean equipment and the facility approximately daily.
Enter orders using a computer keyboard or touchscreen.
Handle money and make correct change.
Unload and move deliveries and supplies, including lifting, carrying, pushing, and pulling items.
Perform store tasks such as stocking, cleaning, and maintaining work areas.