General Manager(04964) - 931 Main Street
About The Position
The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store standards and cleanliness, marketing, and profitability. The manager sets an example, follows all policies and procedures, and expects the crew to do the same. The role also includes general store-team duties such as operating equipment, stocking ingredients, preparing products, processing orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided.
Requirements
- Ability to use judgment, perform basic math, and multitask.
- Ability to follow all policies and procedures and set an example for the crew.
- Ability to comprehend and give correct written instructions.
- Verbal communication skills for interacting with customers and co-workers in person and by telephone.
- Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
- Ability to make correct monetary change and take and process orders using verbal, writing, and telephone skills.
- Motor coordination to make precise, rapid movements and ability to enter orders using a computer keyboard or touch screen.
- Ability to work alone and with others, direct activities, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to perform the described physical duties, including standing, walking, lifting, carrying, pushing, climbing, bending, crouching, and reaching.
- For delivery duties: valid driver's license with a safe driving record meeting company standards and access to an insured vehicle that can be used for delivery.
Responsibilities
- Oversee all activities and operations during the assigned shift.
- Manage cost controls, inventory control, and cash control.
- Maintain customer relations and provide great customer service.
- Staff the store and complete required paperwork.
- Manage food and work to a schedule.
- Maintain the store's image and adhere to standards and policies.
- Ensure attendance and punctuality expectations are met.
- Maintain store cleanliness.
- Support marketing and store profitability.
- Operate equipment, stock ingredients, prepare products, process telephone orders, take inventory, complete associated paperwork, and clean equipment and the facility.
- Deliver products and flyers or door hangers when delivery duties are assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
