General Manager(09533) - 1044 Main Street

Domino's Franchise•Watertown, CT

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store standards and cleanliness, marketing, and profitability. The manager must set an example, follow all policies and procedures, and expect the crew to do the same. The role also involves providing customer service and carrying out the general duties required of store team members, such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning the equipment and facility. On-the-job orientation and training are provided. The job requires communication and basic math skills, the ability to use a computer keyboard or touch screen, and the ability to work with customers and coworkers. Delivery duties may include delivering products by car, bringing them to customers’ doors, and distributing flyers and door hangers. Physical tasks and working conditions include standing, walking, lifting, carrying, pushing, climbing stairs, bending, crouching, reaching, and exposure to hot and cold temperatures, food odors, dust, sharp edges, moving parts, and varying weather.

Requirements

Judgment, math skills, and the ability to multitask.
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination to make precise movements quickly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Navigational skills to read a map and locate addresses within the delivery area.
Ability to navigate adverse terrain, including multi-story buildings and private homes, while carrying products.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
For delivery duties: valid driver's license with a safe driving record meeting company standards.
For delivery duties: access to an insured vehicle that can be used for delivery.
Ability to perform the physical tasks described, including lifting deliveries weighing up to 50 pounds.

Responsibilities

Oversee all activities and operations during the shift.
Manage cost controls, inventory control, cash control, and customer relations.
Set an example for the crew and ensure policies, procedures, and standards are followed.
Handle staffing and paperwork.
Manage food and work to a schedule.
Maintain store cleanliness and a professional image.
Provide great customer service and support store marketing and profitability.
Operate equipment, stock ingredients, prepare products, and receive and process telephone orders.
Take inventory, complete associated paperwork, and clean equipment and the facility.
Deliver products by car to customers’ doors and deliver flyers and door hangers when required.