Customer Service Rep (01730) - 1430 5th Ave S
Domino's Franchise•Fort Dodge, IA
•Onsite
About The Position
As a Customer Service Representative, you will help ensure positive experiences for Domino’s customers by handling calls, online orders, and in-person inquiries professionally and efficiently. You will assist with orders and resolve customer issues while providing outstanding service. The role is in a fast-paced store environment and includes maintaining store cleanliness and organization.
Requirements
- Be a punctual team player with a positive attitude.
- Be friendly and comfortable talking to customers.
- Work efficiently in a fast-paced environment.
- Communicate verbally with customers and co-workers to process orders over the phone and in person.
- Have excellent communication and interpersonal skills.
- Be at least 16 years of age.
- Be flexible to work evenings, weekends, and/or holidays.
Responsibilities
- Provide friendly and attentive service to customers over the phone and in person.
- Help customers place orders, customize pizzas, and answer menu questions.
- Upsell additional menu items and promotions.
- Handle inquiries, concerns, and complaints with empathy and professionalism.
- Accurately enter orders into the system and process payments.
- Maintain cleanliness and organization within the store.
Benefits
- A fun, rewarding, and fast-paced working environment.
- Full training with an industry-leading brand.
- Health insurance.
- Career opportunities for internal promotion.
- Discounts on pizza.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
