General Manager(09381) - 606 S Robinson Drive, Suite A
About The Position
The General Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store standards, customer service, attendance, cleanliness, marketing, and profitability. The manager sets an example for the crew and is expected to follow all company policies and procedures and ensure the team does the same. The role calls for judgment, math skills, multitasking, and the ability to direct activities and make decisions under stress while meeting quality standards. The position also includes general store-team duties such as operating equipment, stocking ingredients and supplies, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The posting describes physical demands and working conditions that may apply to store team members, including standing, walking, lifting, carrying, pushing, climbing, bending, reaching, and frequent hand use, as well as exposure to hot equipment, temperature changes, food odors, cornmeal dust, and cramped spaces. It also includes delivery-specific duties and requirements, such as delivering products by car, distributing flyers and door hangers, and having a valid driver's license and access to an insured vehicle.
Requirements
- Ability to exercise judgment, perform math, and multitask.
- Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to comprehend and give correct written instructions and communicate verbally with customers and co-workers to process orders by phone and in person.
- Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination and eye-hand coordination to make precise movements quickly and accurately; ability to enter orders using a computer keyboard or touch screen.
- For delivery duties: valid driver's license with a safe driving record meeting company standards; access to an insured vehicle; navigation skills to read maps and locate addresses; and ability to navigate adverse terrain, including multi-story buildings and stairs, while carrying products.
- Physical ability to perform duties involving standing, walking, sitting for paperwork, lifting and carrying supplies up to 50 pounds, pushing or pulling trays, occasional stair or ladder climbing, bending, crouching, reaching, and continuous hand use.
Responsibilities
- Oversee everything that happens during the shift.
- Manage cost controls, inventory control, cash control, and customer relations.
- Set an example for the crew and follow company policies and procedures while expecting the same of the team.
- Handle staffing and paperwork.
- Manage food and work to a schedule.
- Maintain store image and adherence to standards, provide customer service, and support attendance and punctuality.
- Maintain store cleanliness and contribute to marketing and profitability.
- Operate equipment; stock ingredients and supplies; prepare products; receive and process telephone orders; take inventory; complete paperwork; and clean equipment and the facility.
- For delivery-related duties, deliver products by car to customers and deliver flyers and door hangers.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
