About The Position

The Assistant Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, store cleanliness, marketing, and profitability. The role requires setting a positive example, following all policies and procedures, and expecting the same from the crew. The assistant manager works to a schedule and maintains attendance, punctuality, store standards, and customer service. This role also performs general store-team duties, including operating equipment, stocking ingredients, preparing products, processing telephone orders, and cleaning equipment and the facility. Training is provided on the job. Work may involve standing and walking for most tasks, handling supplies and products, and exposure to varied temperatures, food odors, cornmeal dust, hot surfaces, sharp edges, moving mechanical parts, and adverse weather during outside tasks.

Requirements

  • Must be at least 18 years of age.
  • Ability to use judgment, perform math, and multitask.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders in person and over the phone.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination and eye-hand coordination to make precise movements quickly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical requirements of the job, including standing, walking, sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, reaching, and frequent hand use.
  • Ability to work in varying temperatures and conditions, including exposure to food odors, cornmeal dust, hot surfaces, sharp edges, and moving mechanical parts.
  • Reliable transportation to and from work.

Responsibilities

  • Take responsibility for all store operations during the assigned shift.
  • Manage cost controls, inventory control, cash control, and customer relations.
  • Set an example for the crew and ensure policies and procedures are followed.
  • Handle staffing and paperwork.
  • Manage food and work to a schedule.
  • Maintain store image, cleanliness, and standards.
  • Provide great customer service.
  • Maintain attendance and punctuality.
  • Ensure transportation to and from work.
  • Support marketing and store profitability.
  • Operate equipment, stock ingredients, prepare products, process telephone orders, and clean equipment and the facility.

Benefits

  • Flexible schedules
  • Paid training
  • Advancement opportunities
  • Meal discounts
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