General Manager(01729) - 619 E. Leclaire Rd

Domino's Franchise•Eldridge, IA

About The Position

The General Manager is responsible for everything that happens during their shift and sets an example by following company policies and procedures and expecting the same of the crew. The role involves overseeing cost, inventory, cash, food, staffing, paperwork, customer relations, scheduling, store standards, cleanliness, marketing, and profitability. The posting also describes general store-team duties, including operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided.

Requirements

  • Use judgment, perform basic math, and multitask.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers in person and over the telephone.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed, and make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination to make precise movements rapidly and accurately, and ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • For delivery duties: valid driver's license with a safe driving record meeting company standards and access to an insured vehicle usable for delivery.
  • Ability to navigate delivery areas and adverse terrain, including multi-story buildings, private homes, and other delivery sites.

Responsibilities

  • Oversee shift operations and ensure company policies and procedures are followed.
  • Manage staffing, paperwork, cost controls, inventory, cash control, and food management.
  • Work to a schedule and uphold store image and operating standards.
  • Provide great customer service and maintain customer relations.
  • Ensure attendance and punctuality, transportation to and from work, store cleanliness, marketing, and profitability.
  • Operate store equipment, stock ingredients, prepare products, process telephone orders, take inventory, complete associated paperwork, and clean equipment and the facility.
  • Deliver products by car to customers and deliver flyers and door hangers, as applicable to team duties.
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