General Manager(02639) - 1020 E Tillman Rd

Domino's Franchise•Fort Wayne, IN

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store cleanliness, marketing, profitability, and adherence to company policies and standards. The role sets an example for the crew and ensures excellent customer service, attendance, and punctuality. The position operates in a Domino’s store and includes general team-member duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning the facility. Training and orientation are provided on the job. The posting also describes delivery duties and requirements, including delivering orders by car, using an insured vehicle, and maintaining a valid driver’s license and safe driving record. Work involves a range of physical tasks and conditions, including standing, walking, lifting and carrying supplies, pushing or pulling trays, climbing, bending, crouching, and frequent hand use. Conditions may include changing temperatures, food odors, cornmeal dust, cramped areas, hot surfaces, sharp edges, and moving mechanical parts. Delivery work may involve adverse weather, driving, and navigating stairs or other delivery locations.

Requirements

  • Use judgment, math skills, and the ability to multitask.
  • Follow all policies and procedures and expect the same from the crew.
  • Comprehend and give correct written instructions.
  • Communicate verbally with customers and coworkers to process orders by phone and in person.
  • Add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
  • Have verbal, writing, and telephone skills to take and process orders.
  • Have motor coordination to make precise movements quickly and accurately.
  • Enter orders using a computer keyboard or touch screen.
  • Be able to perform the physical tasks described, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, and frequent reaching and hand use.
  • For delivery duties: have a valid driver's license with a safe driving record meeting company standards.
  • For delivery duties: have access to an insured vehicle that can be used for delivery.
  • For delivery duties: have navigational skills to read maps and locate addresses within the delivery area.
  • For delivery duties: navigate adverse terrain, including multi-story buildings and private homes, while carrying products.

Responsibilities

  • Manage all activities during the shift.
  • Control costs, inventory, and cash.
  • Manage customer relations and provide great customer service.
  • Staff the store and complete paperwork.
  • Manage food and work to a schedule.
  • Maintain store cleanliness and ensure adherence to company standards and policies.
  • Support marketing and store profitability.
  • Operate equipment, stock ingredients, prepare products, process telephone orders, take inventory, and complete associated paperwork.
  • Clean equipment and the facility.
  • Deliver products by car to customers when performing delivery duties.

Benefits

  • On-the-job orientation and training.
  • Opportunities for advancement from team member or delivery driver to management, franchise ownership, or corporate operations.
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