General Manager(05659) - 99 Westedge St Suite 1400

Domino's Franchise • Charleston, SC

1d • Onsite

About The Position

The General Manager is responsible for everything that happens during a shift at a Domino’s franchise store, including staffing, cost and inventory controls, cash handling, food management, customer relations, store cleanliness, marketing, and profitability. The manager sets an example for the crew, follows company policies and procedures, and expects the same standards from team members. The role also involves working to a schedule, maintaining a professional store image, and ensuring excellent customer service, attendance, and punctuality.

Store team members operate equipment; stock ingredients and supplies; prepare products; receive and process telephone orders; take inventory and complete paperwork; and clean equipment and the facility. On-the-job orientation and training are provided. The work may include delivering products and promotional materials, as well as using store equipment and systems.

Work conditions may include changing weather, hot and cold temperatures, food odors, cornmeal dust, cramped spaces, hot oven surfaces, sharp edges, and moving mechanical parts. Physical tasks include standing, walking, sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, climbing stairs or ladders, bending, crouching, reaching, and driving. Delivery work requires travel between the store, vehicle, and customer locations.

Requirements

• Ability to use judgment, perform basic math, and multitask.
• Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers by phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination to make precise movements quickly and accurately, and ability to enter orders using a computer keyboard or touch screen.
• Ability to navigate delivery areas and adverse terrain, including multi-story buildings and private homes, while carrying products.
• Ability to meet the physical demands described, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and driving.
• Valid driver's license with a safe driving record meeting company standards.
• Access to an insured vehicle that can be used for delivery and valid auto insurance.
• Must be at least 18 years old and pass a criminal background check.

Responsibilities

• Oversee all activities during the shift.
• Manage staffing, paperwork, cost controls, cash control, inventory, and food management.
• Work to a schedule and maintain store image and adherence to standards.
• Provide great customer service and manage customer relations.
• Support attendance and punctuality, store cleanliness, marketing, and profitability.
• Set an example for the crew and follow all policies and procedures while expecting the same of team members.
• Operate equipment, stock ingredients and supplies, prepare products, process telephone orders, take inventory, complete paperwork, and clean equipment and the facility.
• Deliver products by car to customers and deliver flyers and door hangers.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed