General Manager(04457) - 1400 South Croatan Hy

Domino's Franchise•Kill Devil Hills, NC
•Onsite

About The Position

The General Manager is responsible for everything that happens during the shift, including cost, inventory, and cash controls, food management, staffing, customer relations, store cleanliness, marketing, and profitability. The manager sets an example for the crew and follows all company policies and procedures while expecting the same from team members. The role also involves general store team-member duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and facilities. On-the-job orientation and training are provided. Delivery duties may include delivering products by car to customers and distributing flyers and door hangers.

Requirements

  • Ability to use judgment, perform basic math, and multitask.
  • Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers, including by telephone.
  • Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination to make precise movements rapidly and accurately; ability to enter orders using a computer keyboard or touch screen.
  • Ability to work under stress, meet quality-control standards, direct activities, perform repetitive tasks, work alone and with others, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical and sensory tasks described, including standing, walking, lifting, carrying, pushing, climbing, bending, reaching, and navigating delivery locations and terrain.
  • Valid driver's license with a safe driving record meeting company standards for delivery duties.
  • Access to an insured vehicle that can be used for delivery.
  • Reliable transportation to and from work.

Responsibilities

  • Oversee all activities and operations during the shift.
  • Manage staffing, paperwork, cost controls, cash control, inventory, and food management.
  • Work to a schedule and maintain store image and operating standards.
  • Provide great customer service and manage customer relations.
  • Maintain attendance and punctuality, store cleanliness, marketing efforts, and profitability.
  • Follow all policies and procedures and set an example for the crew.
  • Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete paperwork; and clean equipment and facilities.
  • Deliver products by car to customers and distribute flyers and door hangers when required.
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