General Manager(01259) - 314 Baldwin St

Domino's Franchise•Jenison, MI

About The Position

The General Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store cleanliness, marketing, profitability, attendance, and adherence to company policies and standards. The manager is expected to set an example and ensure the crew follows all policies and procedures. The role also includes general store-team duties such as operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The description also includes delivery-related duties and requirements, including delivering products and flyers within a designated area, using an insured vehicle, and holding a valid driver's license with a safe driving record meeting company standards. Work takes place in a store with temperatures ranging from approximately 36°F in the cooler to 90°F or higher in some areas. The work may involve food odors, cornmeal dust, hot surfaces and tools, sharp edges, moving mechanical parts, cramped quarters, and changing or adverse weather conditions during outside tasks or deliveries. Physical activities include standing, walking, sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, climbing stairs or ladders, bending, crouching, reaching, and driving. The position requires communication, basic arithmetic, accurate order entry, motor coordination, navigation, and the ability to work under stress and make decisions.

Requirements

Ability to exercise judgment, perform basic arithmetic, and multitask.
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and coworkers in person and by telephone.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination to make precise, rapid movements and ability to enter orders using a computer keyboard or touch screen.
Navigational skills to read a map and locate addresses within the designated delivery area.
Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality standards, analyze and compile data, and make judgments and decisions.
Valid driver's license with a safe driving record meeting company standards, for delivery duties.
Access to an insured vehicle that can be used for delivery, for delivery duties.
Ability to meet the physical demands described, including standing, walking, lifting, carrying, pushing or pulling, climbing, bending, crouching, reaching, and driving.

Responsibilities

Oversee all operations and activities during the assigned shift.
Manage cost controls, inventory, cash, and food.
Handle staffing and paperwork.
Work to a schedule and maintain attendance and punctuality.
Maintain store image, cleanliness, and adherence to standards and policies.
Provide customer service and manage customer relations.
Support marketing and store profitability.
Operate store equipment, stock ingredients, prepare products, and receive and process telephone orders.
Take inventory, complete associated paperwork, and clean equipment and the facility.
Deliver products and flyers within the designated delivery area when required.