Assistant Manager(08527) - 314 Broadway

Domino's Franchise•Oakland, CA

About The Position

The Assistant Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls and customer relations. The role sets an example for the crew, follows company policies and procedures, and helps ensure store standards, customer service, staffing, and profitability. The position also performs general store-team duties such as operating equipment, stocking ingredients, preparing products, processing orders, taking inventory, completing paperwork, and cleaning the equipment and facility. On-the-job orientation and training are provided. The job may involve delivering products and flyers within a designated delivery area. It requires working in a store environment with varying temperatures, food odors, cornmeal dust, hot surfaces, sharp edges, moving mechanical parts, and potentially adverse weather. Physical activities include prolonged standing, walking, lifting and carrying supplies, pushing or pulling trays, climbing stairs or ladders, bending, crouching, reaching, driving, and frequent hand use.

Requirements

  • Ability to use judgment, perform basic math, and multitask.
  • Ability to comprehend and give correct written instructions and communicate verbally with customers and co-workers in person and by phone.
  • Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Valid driver's license with a safe driving record meeting company standards.
  • Access to an insured vehicle that can be used for delivery.
  • Ability to meet the physical demands of the work, including standing, walking, lifting and carrying items weighing up to 50 pounds, climbing, bending, reaching, and frequent hand use.

Responsibilities

  • Manage all activities during the assigned shift, including cost controls, inventory control, cash control, and customer relations.
  • Set an example for crew members and follow all policies and procedures while expecting the same of the crew.
  • Handle staffing, paperwork, food management, scheduling, store image and standards, customer service, attendance and punctuality, store cleanliness, marketing, and profitability.
  • Operate store equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory and complete associated paperwork; clean equipment and the facility.
  • Deliver products by car to customers within the designated delivery area and deliver flyers and door hangers.
  • Use safe work practices while handling supplies, equipment, and deliveries.
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