Assistant Manager(02647) 7758 Broadway

Domino's Franchise•Merrillville, IN

23h

About The Position

The Assistant Manager helps lead the store team, oversee shift operations, and meet company goals and standards while providing excellent customer service and a quality product. The role is responsible for what happens during the shift, including cost controls such as inventory, labor, and cash, and for modeling company policies and procedures and holding team members accountable. The position may suit candidates with little or no management experience as well as experienced managers. Training is paid and includes videos, coaching guides, quizzes, and on-the-job training. Manager trainees learn to contribute to profitability, staff and train teams, apply hiring and marketing practices, track food-cost variance, schedule labor, conduct team meetings, and manage different temperaments. Advancement opportunities may include General Manager, District Manager, Franchisee, or Manager of Corporate Operations.

Requirements

Must be at least 18 years of age.
Must have a valid driver's license.
Must have three or fewer moving violations in the last three years.
Must not have had any drug- or alcohol-related motor vehicle violations in the last five years.
Must have reliable transportation.
Ability to use email, phone applications, web-based software, a PDF viewer, and Microsoft Suite.
Ability to work under stress in a fast-paced environment where quality and integrity are demanded.
Must be self-motivated, focused, determined, and goal-oriented.
Ability to understand and communicate written and verbal instructions.
Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed, and make correct monetary change.
Verbal, writing, and telephone communication skills to take and process orders.
Ability to enter orders using a computer keyboard or touch screen.
Ability to operate all store equipment.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to speak, hear, and understand verbal communication in person and by telephone; near- and mid-range vision for most in-store tasks; depth perception; and ability to differentiate hot and cold surfaces.
Ability to perform physical tasks including standing, walking, sitting, lifting, carrying, pushing, pulling, climbing, bending, crouching, squatting, reaching, and continuous hand tasks.
Ability to unload and handle deliveries, including lifting cases weighing up to 50 pounds and placing them on shelves up to 72 inches high.
Ability to work in conditions that may include varying or adverse weather, temperatures from 33 degrees in coolers to 90 degrees or higher in work areas, sudden temperature changes, food or other odors, cornmeal dust, confined spaces, hot surfaces and products, sharp edges, and moving mechanical parts.

Responsibilities

Take responsibility for everything that happens during the shift.
Work toward company goals, including controlling inventory, labor, and cash costs while providing excellent customer service.
Set an example by following company policies and procedures and holding team members accountable for doing so.
Meet cost-control and service goals, follow policies and procedures, and adhere to safety and security protocols.
Maintain store organization and cleanliness to acceptable standards.
Provide great customer service and a quality product.
Staff, train, and lead a team that contributes to company goals.
Stay current with hiring and marketing practices and apply learned tactics.
Track and report food-cost variance and meet and schedule labor requirements.
Attend to and hold team meetings.
Understand different temperaments and how to manage them.
Operate store equipment; stock ingredients; prepare products; receive and process telephone orders; and clean equipment and the facility.