Front Desk Jobs in Detroit, IL

About The Position

Requirements

• Be at least 18 years of age for unarmed roles or 21 years of age or older for armed roles.
• Possess a high school diploma or equivalent.
• Submit to a background investigation as a condition of employment, in accordance with applicable laws.
• Submit to a drug screen as a condition of employment, to the extent permitted by law.

Nice To Haves

• A state-, county-, or city-issued security-related license is preferred.
• CPR certification is preferred.
• Access control and badge experience is preferred.
• A Guard Card or license is preferred.

Responsibilities

• Provide customer service to employees, visitors, vendors, and contractors at the front desk while carrying out security procedures, site-specific policies, and emergency response activities when appropriate.
• Greet visitors, verify identification and authorization, issue visitor credentials, maintain access records, and direct guests according to site requirements.
• Monitor entry points, visitor activity, and security-related systems; report unusual activity, access concerns, and equipment issues to appropriate personnel.
• Respond calmly and professionally to incidents, alarms, and critical situations, following established escalation and communication protocols.
• Maintain accurate logs, complete required reports, answer incoming calls, and coordinate with site contacts and Allied Universal leadership as needed.

Benefits

• Access to exclusive technology to view and claim additional shifts.
• Paid training and career growth opportunities.
• Retirement savings plan.
• Medical, dental, vision, basic life and AD&D, and disability insurance.
• Discounts on brands and services through the Perks Program.