Front Desk Associate

US Fitness Holdings • Newport News, VA

2d

About The Position

The Front Desk Associate welcomes members, guests, and visitors and helps create a friendly, professional, and motivating environment. The role involves greeting and checking in visitors, responding to questions and calls, handling transactions, maintaining the front desk and lobby, and supporting club programs and member engagement. It may offer opportunities to pursue fitness career paths such as Personal Trainer or Membership Manager.

Requirements

• Friendly, enthusiastic attitude and strong communication skills.
• Organized and punctual, with the ability to multitask in a fast-paced setting.
• Basic computer and cash-handling skills.
• CPR/AED certification, or willingness to obtain it within 30 days.

Nice To Haves

• Interest in building a career in fitness, with potential future opportunities as a Personal Trainer, Membership Manager, and more.

Responsibilities

• Greet and check in members, guests, and visitors.
• Handle calls, questions, and transactions.
• Keep the front desk and lobby clean and organized.
• Support club programs and member engagement.

Benefits

• Complimentary club membership and guest privileges.
• Discounts on training, spa services, programs, and apparel.
• Employee referral bonus.
• In-house certification and continuing education.
• For full-time employees only: medical, dental, vision, and life insurance; 401(k); and paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed