Front Desk Clerk

Equity LifeStyle Properties, Inc.•Fair Play, SC

About The Position

ELS is hiring a Front Desk Clerk in Fair Play, South Carolina. The role provides exceptional customer service to facilitate memorable experiences for guests and residents. The Front Desk Clerk serves as a liaison for the property, handles inquiries and payments, supports office efficiency, collaborates with the Property Manager, resolves customer concerns, and assists with property events.

Requirements

  • High school diploma or equivalent experience.
  • At least 1 year of customer service experience with exceptional customer service skills.
  • Strong organizational skills and meticulous attention to detail.
  • Computer literacy and the ability to learn new systems.

Responsibilities

  • Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
  • Process payments and deposits.
  • Run reports and submit maintenance request forms to ensure office efficiency.
  • Partner with the Property Manager and communicate frequently to address inquiries in a timely and professional manner.
  • Prioritize customer satisfaction, address conflicts, and solve problems promptly.
  • Assist with events on the property.
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