Front Desk Coordinator

Vitana Pediatric & Orthodontic Partners•Stow Creek Township, NJ

1d•Onsite

About The Position

TG Orthodontics is hiring a friendly, organized, and dependable Front Desk Coordinator for its orthodontic practice in Marlboro, New Jersey. The role supports a welcoming patient experience in a fast-paced, team-oriented environment. The schedule starts part-time, with the possibility of expanding to full-time as practice needs evolve. Scheduled hours are Mondays from 10:00 AM to 6:00 PM and Tuesdays from 9:00 AM to 5:00 PM. The stated pay is $25 per hour. Benefits eligibility is based on company policy.

Requirements

Friendly and approachable, and comfortable interacting with patients and families.
Strong communication and customer service skills.
Reliable, punctual, and dependable attendance.
Organized and detail-oriented, with the ability to manage multiple priorities.
Comfortable using computers and learning practice management software.
Able to work as a team player and adapt to a busy, fast-paced environment.

Nice To Haves

Previous front desk, receptionist, or administrative experience is preferred.
Dental or orthodontic office experience is a plus.

Responsibilities

Serve as the first point of contact for patients and families and create a warm, welcoming experience.
Greet patients, check them in and out, and assist with questions or general inquiries.
Answer incoming calls, manage messages, and direct inquiries appropriately.
Schedule and confirm consultations, follow-up visits, and other patient appointments.
Maintain accurate patient information and update records as needed.
Coordinate with the clinical team to support an efficient daily schedule and smooth patient flow.
Assist with administrative tasks, including filing, scanning, and maintaining an organized front desk.
Communicate professionally and compassionately with patients and families.
Work collaboratively with the treatment coordinator and clinical team to support the practice.