Front Desk Coordinator

Dental365 • Port Jefferson, NY

5d • $22 - $25 • Onsite

About The Position

Dental365 is seeking a Front Desk Coordinator for its Port Jefferson practice. Front Desk Coordinators champion the patient experience and provide concierge-level service while helping create a welcoming impression of the practice. The role includes greeting patients, managing calls and appointments, maintaining patient records and ledgers in Denticon, collecting co-payments, verifying insurance eligibility, and responding to billing or financial questions. The coordinator also assists with other office duties as directed by the Practice Manager.

The listed schedule is Monday 9:00 a.m.–5:00 p.m.; Tuesday 10:00 a.m.–7:00 p.m.; Wednesday 9:00 a.m.–6:00 p.m. or 10:00 a.m.–6:00 p.m. on alternating weeks; Thursday 9:00 a.m.–5:00 p.m.; and Friday 8:00 a.m.–3:00 p.m. The position is at Dental365, 656 Main St, Port Jefferson, NY 11777. The stated New York salary range is $22–$25 per hour.

Dental365 describes its practice as modern, using cutting-edge technology in a comfortable environment, and says it emphasizes health over sales without production-quota pressure. The company supports career growth and promotes an inclusive, equal-opportunity workplace.

Requirements

• Prior dental experience is required.
• Provide a resume demonstrating a consistent and stable employment history.
• Strong organizational skills to manage multiple tasks efficiently.
• Flexibility to adapt to varying schedules as required.
• Strong interpersonal communication skills.

Nice To Haves

• Oral surgery experience.

Responsibilities

• Warmly greet and welcome patients, providing a high level of concierge care.
• Answer phones promptly and respond to messages.
• Manage schedules by entering and confirming patient appointments.
• Enter new patient records and accurately update ledgers in Denticon.
• Collect co-payments and verify PPO/FFS insurance eligibility.
• Respond to patient billing or financial inquiries and direct patients to the appropriate departments when needed.
• Assist with office duties as directed by the Practice Manager.

Benefits

• Flexible health insurance plans.
• Vision insurance plans.
• 401(k) retirement plan with employer matching.
• Accrual of up to three weeks of paid time off, plus an annual self-care day.
• Discounted in-house dental services for the employee and immediate family.
• Additional perks and fringe benefits.
• Benefits availability varies: all benefits are available to full-time employees working 30 or more hours weekly, and some benefits are available to part-time employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed