Front Desk Coordinator

Dental365•Garden City, NY

5d•$22 - $26•Onsite

About The Position

Dental365 is hiring a Front Desk Coordinator for Dental365 - Esposito Dental in Garden City, New York. Front Desk Coordinators help shape the patient experience by providing welcoming, attentive service and supporting the smooth operation of the dental practice. This position involves greeting patients, handling calls and messages, managing appointments and records, processing co-payments, verifying insurance eligibility, and responding to billing or financial inquiries. The listed schedule is Monday 9:00 a.m.–5:00 p.m., Wednesday 10:00 a.m.–6:00 p.m., Thursday 10:00 a.m.–6:00 p.m., Friday 9:00 a.m.–5:00 p.m., and Saturday 8:00 a.m.–2:00 p.m. The posting describes a modern practice environment with technology and a supportive culture focused on health over sales, without production quotas. Compensation is listed as $22–$26 per hour. Benefits availability varies by employment status; the posting states that all benefits are available to employees working 30 or more hours weekly, with some benefits also available to part-time employees.

Requirements

Prior dental experience is required.
Provide a resume showcasing a consistent and stable employment history.
Have exceptional organizational skills to manage multiple tasks efficiently.
Be flexible and able to adapt to varying schedules as required.
Have strong interpersonal communication skills.

Responsibilities

Warmly greet and welcome patients while providing a high level of concierge care.
Answer phones promptly and respond to messages.
Manage schedules by entering and confirming patient appointments.
Enter new patient records and update ledgers using Denticon.
Collect co-payments and verify PPO/FFS insurance eligibility.
Respond to patient billing or financial inquiries and direct patients to the appropriate departments as needed.
Assist with various office duties as directed by the Practice Manager.