Front Desk Jobs in Chicago, IL

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Front Desk (Cermak)

DENTAL DREAMS•Chicago, IL

About The Position

Dental Dreams LLC is hiring a Receptionist in Cermak, Illinois. The role focuses on scheduling appointments, supporting operational goals, and providing excellent customer service in a fast-paced dental office. Receptionists work as part of a team and help maintain a clean, professional environment. The company is also interested in training people who want to become Dental Assistants or Office Managers.

Requirements

  • Bilingual in Spanish.
  • Customer service experience.
  • Experience with Dentrix and/or Eaglesoft.

Responsibilities

  • Maintain a high level of customer service.
  • Work as part of a team, emphasizing communication.
  • Schedule patient appointments in line with monthly and daily patient goals.
  • Answer phones and confirm appointments.
  • Greet and check in patients.
  • Accurately verify dental benefits.
  • Maintain detailed patient records in a fast-paced environment.
  • Collect payments, co-payments, and deductibles.
  • Create insurance claims and submit pre-authorizations to insurance companies on time.
  • Pull patient charts for future appointments when necessary.
  • Maintain a clean and professional office environment.
  • Assist with presenting and/or explaining treatment plans.

Benefits

  • Medical insurance
  • Vision insurance
  • Free dental treatment at company locations
  • Paid time off (PTO)
  • 401(k)
  • Competitive compensation
  • Vacation time

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