Bilingual Front Desk Receptionist (Kedzie)
About The Position
The Dental Clinic at Kedzie/63rd is hiring a Front Desk Receptionist to join its team. The position focuses on scheduling appointments, supporting operational goals, and providing excellent customer service. The ideal candidate is bilingual in Spanish and has strong customer service skills. KOS Services Inc. / The Dental Clinic is a growing company with offices in Illinois. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. The company emphasizes patient satisfaction and a talented, dedicated staff. The employer is committed to an inclusive and diverse workplace and provides equal employment opportunity.
Requirements
- Bilingual in Spanish.
- Customer service experience.
Nice To Haves
- Dental or medical experience.
- Experience with Dentrix or Eaglesoft.
Responsibilities
- Maintain a high level of customer service.
- Work as part of a team, emphasizing communication.
- Schedule patient appointments according to monthly and daily patient goals.
- Answer phones and confirm appointments.
- Greet and check in patients.
- Verify dental benefits accurately.
- Maintain detailed patient records in a fast-paced environment.
- Collect payments, co-payments, and deductibles.
- Create insurance claims and submit pre-authorizations to insurance companies in a timely manner.
- Pull patient charts for future appointments when necessary.
- Maintain a clean and professional office environment.
- Assist with presenting and explaining treatment plans.
Benefits
- Competitive compensation and pay.
- Medical insurance.
- Vision insurance.
- Free dental treatment at company locations.
- PTO and vacation time.
- 401(k).
- Life insurance.
- Pet insurance.
- Additional benefits.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
