Bilingual Front Desk Receptionist (Bradley)
About The Position
Bradley Dental in Bradley-Bourbonnais, Illinois, is hiring a Front Desk Receptionist to join its team. The role focuses on scheduling appointments, supporting operational goals, and providing excellent service to patients. The ideal candidate is bilingual in Spanish, has strong customer service and phone skills, and is passionate about helping others. Bradley Dental is a growing company with offices in Illinois. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. The company emphasizes patient satisfaction and a talented, dedicated staff. The role may also offer training to people seeking to become Dental Assistants or Office Managers.
Requirements
- Bilingual in Spanish.
- Customer service experience.
Nice To Haves
- Previous dental or medical experience is preferred.
Responsibilities
- Maintain a high level of customer service.
- Work as part of a team, emphasizing communication.
- Schedule patient appointments according to monthly and daily patient goals.
- Answer phones and confirm appointments.
- Greet and check in patients.
- Accurately verify dental benefits.
- Maintain detailed patient records in a fast-paced environment.
- Collect payments, co-payments, and deductibles.
- Create insurance claims and submit pre-authorizations to insurance companies in a timely manner.
- Pull patient charts for future appointments when necessary.
- Maintain a clean and professional office environment.
- Assist with presenting and/or explaining treatment plans.
Benefits
- Competitive compensation.
- Medical insurance.
- Vision insurance.
- Free dental treatment at the company's locations.
- PTO and vacation time.
- 401(k).
- Life insurance.
- Pet insurance.
- Additional benefits.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
