Bilingual Front Desk Receptionist (Bradley)

DENTAL DREAMS • Bourbonnais, IL

2d

About The Position

Bradley Dental in Bradley-Bourbonnais, Illinois, is hiring a bilingual Front Desk Receptionist to join its team. The role focuses on scheduling appointments, supporting operational goals, and providing excellent service to patients. The ideal candidate speaks Spanish, has strong customer service and phone skills, and enjoys helping others. The position is based in a fast-paced dental office and includes patient check-in, records, payments, and insurance-related work. Bradley Dental provides dental services in modern facilities, with a mission to serve underserved communities.

Requirements

• Bilingual in Spanish.
• Customer service experience.

Nice To Haves

• Previous dental or medical experience is preferred.
• The employer is interested in training candidates seeking to become Dental Assistants or Office Managers.

Responsibilities

• Maintain a high level of customer service.
• Work as part of a team, emphasizing communication.
• Schedule patient appointments to meet monthly and daily goals.
• Answer phones and confirm appointments.
• Greet and check in patients.
• Accurately verify dental benefits.
• Maintain detailed patient records in a fast-paced environment.
• Collect payments, co-payments, and deductibles.
• Create insurance claims and submit pre-authorizations to insurance companies in a timely manner.
• Pull patient charts for future appointments when necessary.
• Maintain a clean and professional office environment.
• Assist with presenting and explaining treatment plans.

Benefits

• Medical insurance.
• Vision insurance.
• Free dental treatment at Bradley Dental locations.
• Paid time off (PTO).
• 401(k).
• Life insurance.
• Pet insurance.
• Competitive compensation and pay.
• Vacation time.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed