Front Desk Receptionist - Bilingual
About The Position
The Front Desk Receptionist provides daily ongoing support on all front desk matters and performs clerical and administrative duties. The role is based at 692 Blake Ave, Brooklyn, NY 11207, and is scheduled for 35 hours per week, Monday through Thursday from 10 a.m. to 6 p.m. and Friday from 9 a.m. to 5 p.m. It is non-exempt and pays $40,000–$50,000 per year. The position reports to the Senior Division Coordinator. The receptionist supports front desk operations, handles calls and visitors, sorts mail, receives packages, processes clerical materials, and assists with data entry. The role also maintains front desk materials and supplies, supports administrative financial processes, tracks agency vehicle use and maintenance, and manages the building calendar. Additional tasks may be assigned as needed.
Requirements
- High school diploma or GED required.
- Proficiency with Microsoft Office, Excel, Outlook, intranet engines, databases, and hand-held devices.
- Excellent communication skills, including the ability to communicate clearly, effectively, and collaboratively with staff at all levels, program participants, and community members.
- Commitment to working toward positive community change.
- Commitment to working from a strength-based, trauma-informed youth and family development perspective.
Nice To Haves
- Associate degree preferred.
- Two years of related administrative experience preferred.
- Valid, clean New York State driver’s license preferred.
- Bilingual Spanish-English preferred.
Responsibilities
- Answer and appropriately direct incoming calls and visitors.
- Sort and distribute incoming and outgoing general mail.
- Receive packages, including deliveries from Amazon and FedEx.
- Type, copy, and file program and administrative correspondence and email updates.
- Assist with entering data into appropriate systems, including Excel and DOP Connect.
- Update front desk materials for visitors, such as flyers and referral postings.
- Maintain inventory of office, kitchen, and building supplies.
- Attend relevant meetings, trainings, and workshops as needed.
- Assist with preparation of petty cash, MetroCards, check requests, and credit card reconciliation.
- Maintain the agency vehicle sign-out log and checklist, and update vehicle maintenance information.
- Update and manage the Building Calendar to reflect submitted requests for space, office, and van reservations.
- Perform additional tasks as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
