Bilingual Front Desk Receptionist (North Ave)
About The Position
Dental Dreams is hiring a Front Desk Receptionist for its North Ave office in Chicago, Illinois. The role focuses on scheduling patient appointments, supporting operational goals, and providing excellent service to patients. The ideal candidate is bilingual in Spanish, has strong customer-service skills, and is passionate about helping others. Dental Dreams provides dental services in modern facilities, with a mission to serve underserved communities. The company describes its staff as central to its success and emphasizes patient satisfaction, teamwork, and communication. The organization is also interested in training people seeking to become Dental Assistants or Office Managers.
Requirements
- Bilingual in Spanish.
- Excellent customer-service experience.
Nice To Haves
- Experience with Dentrix and/or Eaglesoft.
Responsibilities
- Maintain a high level of customer service.
- Work as part of a team, emphasizing communication.
- Schedule patient appointments to meet monthly and daily patient goals.
- Answer phones and confirm appointments.
- Greet and check in patients.
- Accurately verify dental benefits.
- Maintain detailed patient records in a fast-paced environment.
- Collect payments, co-payments, and deductibles.
- Create insurance claims and submit pre-authorizations to insurance companies in a timely manner.
- Pull patient charts for future appointments when necessary.
- Maintain a clean and professional office environment.
- Assist with presenting and/or explaining treatment plans.
Benefits
- Competitive compensation.
- Medical insurance.
- Vision insurance.
- Free dental treatment at company locations.
- Paid time off (PTO).
- 401(k).
- Life insurance.
- Pet insurance.
- Vacation time.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
