Front Desk Receptionist (Pulaski/W 43rd)
About The Position
Studio Dental, located in Chicago's Archer Heights neighborhood, is hiring Front Desk Receptionists to join its team. The position focuses on scheduling appointments, assisting with operational goals, and providing excellent customer service. The employer prefers candidates who are bilingual in Spanish. Dental Dreams is a growing company with offices in Illinois. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. The company emphasizes patient satisfaction and a talented, dedicated staff. The employer is also interested in training candidates seeking to become Dental Assistants and/or Office Managers.
Requirements
- Bilingual in Spanish.
- Customer service experience.
- Experience with Dentrix and/or Eaglesoft.
Nice To Haves
- Bilingual Spanish is preferred.
Responsibilities
- Maintain a high level of customer service.
- Work as part of a team, with an emphasis on communication.
- Schedule patient appointments to meet monthly and daily patient goals.
- Answer phones and confirm appointments.
- Greet and check in patients.
- Accurately verify dental benefits.
- Maintain detailed patient records in a fast-paced environment.
- Collect payments, co-payments, and deductibles.
- Create insurance claims and submit pre-authorizations to insurance companies in a timely manner.
- Pull patient charts for future appointments when necessary.
- Maintain a clean and professional office environment.
- Assist with presenting and/or explaining treatment plans.
Benefits
- Competitive compensation and pay.
- Medical insurance.
- Vision insurance.
- Free dental treatment at the company's locations.
- Paid time off (PTO).
- 401(k).
- Life insurance.
- Pet insurance.
- Vacation time.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
