Front Desk Receptionist (Pulaski/W 43rd)

DENTAL DREAMS•Chicago, IL
•Onsite

About The Position

Studio Dental, located in Chicago's Archer Heights neighborhood, is hiring Front Desk Receptionists to join its team. The role focuses on scheduling appointments, assisting with operational goals, and providing excellent customer service. Candidates who are bilingual in Spanish are preferred. The company is committed to an inclusive and diverse workplace and provides equal employment opportunity.

Requirements

  • Customer service experience.
  • Bilingual Spanish skills are preferred.
  • Experience with Dentrix and/or Eaglesoft.

Nice To Haves

  • Bilingual Spanish skills.
  • Dentrix and/or Eaglesoft experience.

Responsibilities

  • Maintain a high level of customer service.
  • Work as part of a team, emphasizing communication.
  • Schedule patient appointments to meet monthly and daily patient goals.
  • Answer phones and confirm appointments.
  • Greet and check in patients.
  • Accurately verify dental benefits.
  • Maintain detailed patient records in a fast-paced environment.
  • Collect payments, co-payments, and deductibles.
  • Create insurance claims and submit pre-authorizations to insurance companies in a timely manner.
  • Pull patient charts for future appointments when necessary.
  • Maintain a clean and professional office environment.
  • Assist with presenting and/or explaining treatment plans.

Benefits

  • Competitive compensation and pay.
  • Medical insurance.
  • Vision insurance.
  • Free dental treatment at company locations.
  • Paid time off (PTO) and vacation time.
  • 401(k).
  • Life insurance.
  • Pet insurance.
  • Additional benefits.
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