Front Desk (Cermak)

DENTAL DREAMS•Chicago, IL

About The Position

Dental Dreams LLC is hiring a Receptionist in Cermak, Illinois. The role focuses on scheduling appointments, supporting operational goals, and providing excellent customer service in a fast-paced dental office. Receptionists work as part of a team and help maintain a clean, professional environment. The company is also interested in training people who want to become Dental Assistants or Office Managers.

Requirements

Bilingual in Spanish.
Customer service experience.
Experience with Dentrix and/or Eaglesoft.

Responsibilities

Maintain a high level of customer service.
Work as part of a team, emphasizing communication.
Schedule patient appointments in line with monthly and daily patient goals.
Answer phones and confirm appointments.
Greet and check in patients.
Accurately verify dental benefits.
Maintain detailed patient records in a fast-paced environment.
Collect payments, co-payments, and deductibles.
Create insurance claims and submit pre-authorizations to insurance companies on time.
Pull patient charts for future appointments when necessary.
Maintain a clean and professional office environment.
Assist with presenting and/or explaining treatment plans.