Front Desk (Cermak)

DENTAL DREAMS•Chicago, IL
•$17 - $17•Onsite

About The Position

Dental Dreams LLC is hiring a Receptionist for its Cermak, Illinois office. The role focuses on scheduling patient appointments, supporting operational goals, and providing excellent customer service in a fast-paced dental office. The receptionist works as part of a team, communicates with patients and colleagues, and helps maintain a clean, professional office environment. The company is interested in training candidates who are seeking to become Dental Assistants and/or Office Managers.

Requirements

  • Bilingual in Spanish.
  • Customer service experience.
  • Experience with Dentrix and/or Eaglesoft.

Responsibilities

  • Maintain a high level of customer service at all times.
  • Work as part of a team, with an emphasis on communication.
  • Schedule patient appointments according to monthly and daily patient goals.
  • Answer phones and confirm appointments.
  • Greet and check in patients.
  • Accurately verify dental benefits.
  • Maintain detailed patient records in a fast-paced environment.
  • Collect payments, co-payments, and deductibles.
  • Create insurance claims and submit pre-authorizations to insurance companies on time.
  • Pull patient charts for future appointments when necessary.
  • Maintain a clean and professional office environment.
  • Assist with presenting and/or explaining treatment plans.

Benefits

  • Competitive compensation and pay.
  • Medical insurance.
  • Vision insurance.
  • Free dental treatment at company locations.
  • Paid time off (PTO) and vacation time.
  • 401(k).
  • Benefits package and other benefits.
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