Field Service Technician
Bray International, Inc. • Ontario, CA7d • Onsite
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Field Service Technician
Bray International, Inc.•Ontario, CA
•Onsite
About The Position
Bray International is seeking a Field Service Technician to join its U.S. Product Service team. Based in Ontario, California, this hands-on role provides technical assistance to the sales team, distributors, and customers; manages returns; and services Bray valves, actuators, and control products. The technician helps sustain customer relationships and operational excellence in the field. The role includes occasional travel to customer sites across the U.S., with up to 15% travel expected.
Requirements
- High school diploma or equivalent.
- U.S. work authorization.
- Experience working with valves, actuators, and control systems.
- Hands-on technical skills in a manufacturing or industrial environment.
- Familiarity with MS Office, including Excel and Word.
- Strong oral and written communication skills.
- Ability to work independently and as part of a team.
- Physical ability to lift up to 50 pounds and climb as needed, per OSHA.
- Valid driver's license.
Responsibilities
- Provide technical support to customers, distributors, and internal teams regarding Bray products.
- Troubleshoot, evaluate, and perform field repairs on valves, actuators, and control equipment.
- Process Return Material Authorizations (RMAs) and product evaluations.
- Collaborate with the Warranty and Application Engineering teams.
- Use a forklift and basic tools for repair tasks.
- Travel to customer sites as needed for service calls; up to 15% travel is expected.
Benefits
- Competitive pay plans.
- Medical, dental, vision, and life insurance, effective the first of the month after 30 days of work.
- Paid holidays and vacation.
- 401(k) plan with matching contributions.
- Professional development and opportunities for advancement.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
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