About The Position

Field Technicians visit customers’ homes to install and service DISH equipment and smart home products, resolve problems, and introduce customers to smart home technology. They educate customers about how to use their technology and offer additional services when helpful. The role involves working independently while staying connected with the team, maintaining a clean work area, and providing a professional, customer-focused experience. EchoStar provides paid, step-by-step training in installation and service procedures, smart home technology, and best practices developed by experienced technicians. The position offers career growth opportunities, including automatic promotion after six months and further performance-based promotions. The role requires driving a company vehicle to customer sites and regional offices, schedule flexibility, travel as needed, and the ability to perform physical work in tight spaces and varied weather conditions.

Requirements

  • Valid driver’s license and an acceptable driving record.
  • Willingness to travel as needed and flexibility to work shifts that may include evenings, weekends, or holidays.
  • Ability to climb ladders up to 40 feet.
  • Ability to lift up to 70 pounds.
  • Ability to meet and maintain a 335-pound weight limit.
  • Customer focus and ability to build trust and create a great experience.
  • Problem-solving ability to address a variety of challenges on the spot.
  • Determination to work in tight spaces and all kinds of weather.
  • Adaptability in handling changes and unexpected tasks.
  • Successful completion of a pre-employment screen, including a drug test.

Responsibilities

  • Visit customers’ homes to solve problems and introduce them to smart home technology.
  • Install and service DISH equipment and smart home products in customers’ homes.
  • Teach customers how to use their technology and offer additional services when helpful.
  • Maintain a clean work area and a professional attitude.
  • Work independently while staying connected with the team.
  • Drive a company vehicle to customer sites and regional offices.

Benefits

  • Paid training
  • Time off
  • Medical, dental, vision, and life insurance packages
  • Health savings account (HSA)
  • 401(k) with company match
  • Employee stock purchasing program
  • Tuition reimbursement
  • Complimentary DISH TV
  • Discounts on Sling TV and Boost Mobile plans
  • Company-provided van, tools, and uniforms
  • Performance-based bonuses and AwardPerqs redeemable for travel, electronics, and more
  • Automatic promotion after six months with a $1-per-hour raise, with additional performance-based promotions offering 5–10% pay increases
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