Field Technician - Grain Valley Hiring Event
About The Position
The Field Technician visits customers’ homes to install and service DISH equipment and smart home products, troubleshoot problems, and introduce customers to smart home technology. The technician teaches customers how to use their technology and offers additional services when helpful. Work is performed independently while maintaining communication with the team, a clean work area, and a professional attitude. The company provides paid, step-by-step training in installation and service procedures, smart home technology, and experienced technicians’ best practices. The role includes driving a company-provided van to customer sites and regional offices. Compensation is $22.50 per hour, potentially reflecting a combination of hourly pay and location pay differential. Incentives include possible bonuses and performance-based advancement and pay increases.
Requirements
- Valid driver’s license and an acceptable driving record.
- Willingness to travel as needed and work a flexible schedule that may include evenings, weekends, or holidays.
- Ability to climb ladders up to 40 feet and lift up to 70 pounds.
- Must meet and maintain a 335-pound weight limit.
- Customer focus and ability to build trust and create a positive customer experience.
- Problem-solving ability to address varied challenges on the spot.
- Determination to work in tight spaces and in different weather conditions.
- Adaptability to changes and unexpected tasks.
- Successful completion of a pre-employment screen, including a drug test.
Responsibilities
- Visit customers’ homes to install and service DISH equipment and smart home products.
- Troubleshoot customer problems and introduce customers to smart home technology.
- Teach customers how to use their technology and offer additional services when helpful.
- Maintain a clean work area and a professional attitude.
- Work independently while staying connected with the team.
- Drive a company vehicle to customer sites and regional offices.
Benefits
- Paid training
- Time off
- Medical, dental, vision, and life insurance packages
- Health Savings Account (HSA)
- 401(k) with company match
- Employee stock purchasing program
- Tuition reimbursement
- Complimentary DISH TV service
- Discounts on Sling TV and Boost Mobile plans
- Company-provided van, tools, and uniforms
- Bonus potential
- AwardPerqs redeemable for travel, electronics, and more
- Career advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
