About The Position

The Field Technician visits customers’ homes to install and service DISH equipment and smart home products, troubleshoot problems, and introduce customers to smart home technology. The technician teaches customers how to use their technology and offers additional services when helpful. The role involves maintaining a clean work area and a professional attitude while working independently and staying connected with the team. The company provides paid, step-by-step training in installations and service, smart home technology, and experienced technicians’ best practices. The position requires driving a company vehicle to customer sites and regional offices, and may involve travel as needed. Compensation is $21.50 per hour. Employment is contingent on passing a pre-employment screen that includes a drug test and having an acceptable driving record.

Requirements

  • Have a valid driver’s license and an acceptable driving record.
  • Be willing to travel as needed and work flexible shifts that may include evenings, weekends, or holidays.
  • Be able to climb ladders up to 40 feet.
  • Be able to lift up to 70 pounds.
  • Meet and maintain a 335-pound weight limit.
  • Demonstrate customer focus and the ability to build trust and create a good customer experience.
  • Use problem-solving skills to address varied challenges on the spot.
  • Be determined and able to work in tight spaces and in all kinds of weather.
  • Adapt to changes and unexpected tasks.
  • Successfully complete a pre-employment screen, including a drug test.

Responsibilities

  • Visit customers’ homes to solve problems and introduce them to smart home technology.
  • Install and service DISH equipment and smart home products in customers’ homes.
  • Teach customers how to use their technology and offer additional services when helpful.
  • Maintain a clean work area and professional attitude.
  • Work independently while staying connected with the team.
  • Drive a company vehicle to customer sites and regional offices.
  • Travel as needed.

Benefits

  • Paid training
  • Paid time off
  • Medical, dental, vision, and life insurance packages
  • Health Savings Account (HSA)
  • 401(k) with company match
  • Employee Stock Purchasing Program
  • Tuition reimbursement
  • Complimentary DISH TV service
  • Discounts on Sling TV and Boost Mobile plans
  • Company-provided van, tools, and uniforms
  • Bonus potential of up to $6,400 in the first year and up to $9,100 annually afterward
  • AwardPerqs redeemable for travel, electronics, and other items
  • Career growth opportunities and performance-based promotions
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