Field Service Technician

OWL Services•North Las Vegas, NV

7d•$24 - $26

About The Position

OWL Services is hiring a Field Service Technician to service and install electronic equipment, including security point-of-sale systems and EV charging stations. OWL Services provides sales, installation, program management, and service for retail, commercial, fleet, aviation, marine, and emergency power generation companies across the United States. The technician troubleshoots, inspects, replaces, and repairs electro-mechanical devices; performs EV charger tests and reports; diagnoses system performance issues and ground faults; and completes service and maintenance requests professionally and on time. The role may involve temporary assignments in other geographic areas for new installations and upgrades. Work is performed indoors and outdoors, requires overnight travel of up to 30–40%, and includes participation in a 24/7 on-call rotation with other technicians in the area.

Requirements

Mechanical aptitude and troubleshooting skills.
Ability to work independently and strong problem-solving skills.
Strong attention to safety and willingness to follow safety protocols.
Participation in a 24/7 on-call rotation with other technicians in the area.
Ability to travel up to 30–40% overnight.
High school diploma or equivalent.
Good driving record.
Ability to travel and possess air travel documents such as a REAL ID or passport.
Proficiency using a computer and smartphone.
Ability to walk, climb, stand, carry materials, stoop, kneel, and bend at the waist; climb a ladder; and lift or carry up to 70 pounds.

Nice To Haves

One or more years of experience working in an electrical capacity.
Experience with point-of-sale systems such as Verifone or NCR.
Experience with alarms.

Responsibilities

Troubleshoot, inspect, replace, and repair electro-mechanical devices, including cash registers, coin changers, security equipment, alarms, and point-of-sale equipment.
Manage EV charger testing requirements, including torque, thermal imagery, insulation (megger), and performance reports.
Locate system performance issues and fix ground faults.
Complete service requests and maintenance repairs in a timely and professional manner.
Review work orders, manuals, and drawings to perform equipment maintenance and service correctly.
Use testing devices and job-related hand and power tools.
Temporarily work in other geographic areas to support new installations and upgrades, as needed.
Perform other duties as required.