Field Technician Jobs

About The Position

Requirements

• Trade certification, Journeyman Red Seal and/or currently registered in a related Provincial Apprenticeship program.
• 2-3 years of work experience.
• Proficient written and verbal communication skills.
• Proven ability to work with customers.
• Exceptional customer service skills.
• Demonstrated mechanical aptitude, analysis and problem solving skills.

Responsibilities

• Inspect and diagnose components and equipment for servicing needs.
• Communicate with equipment owners for authorization of servicing and repairs as required.
• Service and repair equipment in the shop and on-site for the customer.
• Recondition and remanufacture components as required for equipment, engine and hydraulic repairs.
• Establish and maintain strong working relationships with customers.
• Communicate equipment servicing needs as required with Branch Supervisor/Manager.
• Communicate work performed and complete service paperwork.
• Update and maintain service records
• Fill out warranty information
• Complete work orders
• Participate in manufacturers’ and in house service training. Training may occur during work and/or after work hours.
• Participate in all required Health & Safety Training.
• Comply with the Health & Safety program and practices.
• Performance of daily duties in a manner conducive to a safe workplace.
• Work with Manufacturers online support.
• Conduct housekeeping duties
• Maintain a professional company image at all times.
• Meet requirements of Field Level Hazard and Job Hazard assessments
• Where required tests, measures, and verifies electrical component operations, including energized components and electrical fields; conducts building transfer tests to confirm correct operation of transfer switches, breakers, and generator units.

Benefits

• Competitive health and dental benefits with no waiting period for eligibility (100% employer paid premiums)
• Health spending account
• Wajax led e-learning
• Product training through industry leading manufacturers
• Exclusive discounts with a variety of manufacturers and service providers
• Group mortgage, home & auto insurance program
• Pet insurance
• Footwear & workwear discounts
• Fitness membership discounts
• Perkopolis discounts
• Recognition program where points are earned for merchandise or gift certificates, plus cash awards.
• Company matched pension plan
• Award-Winning Health and Wellness Program.